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Ebrahim Abdulla

Experienced Senior Infrastructure Engineer

Skilled in IT Infrastructure Architecture and Management

Experienced Senior Infrastructure Engineer with a demonstrated history of working in business service industries. Skilled in IT Infrastructure
Architecture and Management, IT Network and Data Security. Strong information technology professional with experience in high pressure and
demanding environments, digital transformation technologies. I am currently working on a local Saudi company to help them with data security,
migration to Cloud, including the ERP system and digital transformation. Currently preparing for Cissp certification.

  • Age: 41
  • Residence: Saudi Arabia
  • Freelance: Available
  • Address: Dahran, SA
  • Phone: +966 535 064 284
  • E-mail: ebrahim@ealsinan.com
Services
Web Development

Modern and mobile-ready website that will help you reach all of your marketing.

Licensing

n a world where cyber-attacks are a constant threat to all organisations, make sure that you are a step ahead by updating your computer to

Windows 10 now. Don’t leave it to the last possible moment to secure your business. Even if you have already made the switch, there are exciting hardware and software refresh options that further accelerate and protect your business.

Digital Workspace

The digital workspace allows employees to securely access applications and data on any corporate-approved device. Organisations are now expected to provide a collaborative working experience but it’s not just a matter of convenience. A successful digital workspace increases productivity and supports an increasingly mobile workforce.

Hybrid Infrastructure

Any organisation that wants to turn current opportunity into sustained business needs the right mix of on-premise datacentre and cloud computing infrastructure, with a clear plan of what belongs in the public cloud and what should remain on-premise.

Security Awareness Training, Internet Security for Employees
Basic security awareness guide on Internet security and privacy to help keep you, your home, and your employer safe.
 
Cyber security

Cyber security is about understanding and mitigating risk. The cyber threat has evolved rapidly over the years and new legislation has increased the need for organisations to protect against attacks or breaches. United Alfa team have spent over twenty years working in cyber security, and we can help you develop and deliver a security strategy that meets your needs in a rapidly evolving landscape.

Experience
2019 - Present
Infrastructure & security Advisor - Matar Al-Baqmi & Sons Co. ( Saudi Arabia )
  • Responsible for Cloud Disaster Recovery strategy, a roadmap with a timeline, and manage the program from initiation, planning, system and plan selection.
  • Messaging systems migration from Cpanel Domain to Exchange 365 and Office 365 design and migration strategy.
  • Foster a service culture and apply the ITIL framework to achieve operational excellence.
  • Digital transform to make the company 100% paperless
  • Planning and implementing 365 services, Skype for business, Ms teams and intranet, which includes employees training.
  • Planning to migrate from on Premises MS Dynamics AX 2012 to Dynamics 365 finance and operation
  • Conduct of IT operation management covering infrastructure planning, optimisation & rationalisation, standardisation, data centre etc.
  • Managing Migrating from MS Dynamics AX 2012 to MS Dynamics 365 Operations and Finance
  • Planning and implementing 365 services, Skype for business, Ms teams and intranet, which includes employees training.
  • Information security governance and policy creation.
2016 - 2019
IT Infrastructure Engineer - Cloudfm Group ( United Kingdom )
IT Infrastructure Engineer - Cloudfm Group ( United Kingdom )
  • Managing and maintaining windows server ( 2012 & 2016 )
  • Managing and maintaining Exchange 365
  • Managing and deploying Mobile Device Management ( MDM ) on Cisco Meraki MDM platform
  • Managing Azure servers and plan, deploy DR plan on Azure different region
  • Planned, deployed and configured SCCM to manage all endpoint devices across the company
  • Planned and deployed OneDrive redirection across all endpoint devices
  • Generating Windows image every month using sysprep ( includes an autopatch to join the domain and activate Bitlocker & install Sophos via the image )
  • participate in 2FA ( Multi-factor authentication ) across the company to enhance the security ( Azure 2FA )
  • Carrying day to day support tickets and tasks, including managing apprentices, assigning task and carry out their progress.
  • Planned, configured and managed the company both phone systems ( Main & Contact now )
2015 - 2016
Facilities Co-Ordinator - Cloudfm Group ( United Kingdom )
Facilities Co-Ordinator - Cloudfm Group ( United Kingdom )

Managing inquiries from clients and contractors and assigning jobs to contractors within an agreed time frame. Updating the online Cloud systems to ensure complete transparency, communicating with contractors to improve the standard of service and working closely with property maintenance managers to ensure a one-team approach to the management of maintenance issues. From time
to time I have been called on to provide assistance with IT problems and to help the company IT infrastructure.

2008 - 2015
Photojournalist, Gulf Daily News ( Bahrain )
Photojournalist, Gulf Daily News ( Bahrain )

shooting various political and social events, as well as high-profile international events such as the Formula One, The Bahrain International Air Show, Bahrain Boat Show and Jewelry Arabia. He also travelled to Syria in November 2013 for joint photojournalism and humanitarian trip.

2004 - 2008
Network Engineer - Bahrain National Guard ( Bahrain )
Network Engineer - Bahrain National Guard ( Bahrain )
  • Planned stringent cutovers in a very short period of time with a minimal amount of network downtime.
  • Managing and Configuring Microsoft Exchange Email Servers, ISA Servers, Windows 2003 Servers, Cisco 7500, Cisco 2500, Cisco 2600, Frame Relay, Cisco IOS, IP Routing, TCP/IP, DNS.
  • Manage connection, configuration and organization of Cisco equipment in IT architecture of the organisation.
  • Configure IT LAN/WAN features. • Responsible for maintaining and monitoring the performance of the network.
  • Provide first-level technical support, assisting users who have network problems.
  • Perform high-level troubleshooting, diagnostics for networking problems.
  • Support and provide solutions for network failures, making recommendations for possible fixes.
  • Construct protocols for port-security to prevent any unauthorised access to the network.
  • Coordinate with team members to reduce technical complication and collaborate on projects.
  • Enabling port fast, uplink fast, and backbone fast for fast convergence.
Education, Certificates, Conferences & Courses
2015 - 2018
Bachelor of Computing and IT ( Honours ) - Open University (United Kingdom)

Bachelor’s Degree in Computing and IT Open University (United Kingdom)

2015
CCNA Routing & Switching

CCNA Routing & Switching Cisco certification.
Cert No# CSCO12813645. CCNA is an information technology certification from Cisco

2016
ITIL v3 Foundation

the key elements, concepts, and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

2013
Microsoft Certified Solutions Expert ( MCSE )

Prove your ability to build innovative cloud and on-premises solutions.

2018
Managing Time & Pressure

Improve time management techniques, and refresh, re-examine and build on your knowledge of managing time and pressure with this interactive session.

2018
Problem Solving & Decision Making

Gain practical knowledge and insightful hints and tips of how to deal with problems, and learn how to make great decisions.

2018
Managers how to. Manage difficult conversations

Build my confidence to enable me to manage difficult conversations more effectively. The programme will also show me how to maintain effective control of my emotions, and how to
make the best choices, while acting with integrity and empathy.

2019
Introduction to Project Management

Learn the fundamental terminology and processes of leading a project on this workshop.

2017
Managers how to…Recruitment 101

Developed my interview techniques with an in-depth look at the recruitment process, and learn how to make sure that I hire the right person for the job.

Languages Skills
  • English
    95%
  • Arabic
    90%
Interests
Photography
Cycling
Reading