IT & Information Security Manager

Building resilient IT for the innovators who move the world.

Ebrahim H. Abdulla — IT & Information Security Manager, MSC / Medlog Saudi

IT and Information Security Manager with 21+ years leading enterprise IT operations, infrastructure, cybersecurity governance and cloud services — running a cloud-first, multi-site environment for MSC and Medlog Saudi across offices, ports, depots, rail yards and logistics facilities.

21+ years in technology CISM certified 2025 Queen's Award 2019
Portrait of Ebrahim H. Abdulla, IT & Information Security Manager
IT & Information Security Manager
DAMMAM · SAUDI ARABIA
Queen's Award '19
CISM · 2025
About

A senior leader who turns technology into business growth.

Read the full resume

I lead enterprise IT and information security for MSC and Medlog Saudi — turning complex, multi-site operations into stable, secure, cloud-first technology.

With 21+ years across IT operations, infrastructure, cybersecurity governance and cloud services, I run a full cloud operating model on Microsoft 365, Azure, Entra ID and Intune — supporting offices, ports, depots, rail yards, warehouses, cold stores and logistics facilities with no local server dependency.

I build cybersecurity governance aligned to ISO 27001:2022, SABIC CyberTrust and PDPL, lead ServiceNow-based service delivery, and translate operational needs into IT roadmaps and clear executive business cases. CISM-certified (ISACA, 2025).

Based in
Dammam, Saudi Arabia
Current role
IT & Information Security Manager — MSC / Medlog
Languages
English · Arabic
Availability
Open to GRC freelance
29
Technology team led
1,200+
Users supported
18
Saudi sites
SAR 50M
IT budget owned
What I do

Expertise across the modern IT estate.

01

Governance, Risk & Compliance

IT governance frameworks, policy standardisation, audit readiness and risk-based compliance reporting.

ISO 27001ISO 22301GDPR
02

Cloud & Digital Transformation

Full Azure cloud migration, legacy retirement and consolidation of compute, storage and identity workloads.

AzureMicrosoft 365Dynamics 365
03

Identity & Zero Trust

Modern identity with Microsoft Entra ID, Intune, MFA, FIDO keys and Windows Hello — full endpoint and identity lifecycle governance.

Entra IDIntuneZero Trust
04

ITSM & Service Delivery

ServiceNow as a centralised ITSM platform — SLAs, workflows and incident reporting built on ITIL.

ServiceNowITILSLAs
05

Infrastructure & Networking

Secure LAN/WAN architecture, enterprise CCTV and access control, EDI integrations and greenfield builds.

LAN/WANEDICisco
06

Business Continuity & DR

Business Continuity and Disaster Recovery planning with scenario testing and audit-driven improvement.

BCPDRPResilience
Career highlights

Outcomes that earned executive trust.

2019

Queen's Award for Enterprise Innovation

Recognised at Cloudfm Group for the winning solution implemented — the UK's most prestigious business honour.

MSC

Citrix migration: +30% performance

Improved system performance by 30% and reduced downtime by 25% during enterprise IT transformation.

MSC

10% reduction in annual IT spend

Led contract negotiations and vendor performance evaluations, delivering measurable cost savings.

2019–21

100% paperless transformation

Pioneered the digital transformation initiative at Matar Al-Baqmi & Sons, achieving a fully paperless environment.

From the blog

Notes on governance, risk & technology.

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Let's work together

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