IT & Information Security Manager

Building resilient IT for the innovators who move the world.

Ebrahim H. Abdulla — IT & Information Security Manager, MSC / Medlog Saudi

IT and Information Security Manager with 21+ years leading enterprise IT operations, infrastructure, cybersecurity governance and cloud services — running a cloud-first, multi-site environment for MSC and Medlog Saudi across offices, ports, depots, rail yards and logistics facilities.

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Portrait of Ebrahim H. Abdulla, IT & Information Security Manager
Ebrahim H. AbdullaDammam, Saudi Arabia
Experience
21+ years in technology
Certified
CISM ISACA, 2025
Recognition
Queen's Award Enterprise Innovation, 2019
Availability
Open to GRC freelance
About

A senior leader who turns technology into business growth.

Read the full resume

I lead enterprise IT and information security for MSC and Medlog Saudi — turning complex, multi-site operations into stable, secure, cloud-first technology.

With 21+ years across IT operations, infrastructure, cybersecurity governance and cloud services, I run a full cloud operating model on Microsoft 365, Azure, Entra ID and Intune — supporting offices, ports, depots, rail yards, warehouses, cold stores and logistics facilities with no local server dependency.

I build cybersecurity governance aligned to ISO 27001:2022, SABIC CyberTrust and PDPL, lead ServiceNow-based service delivery, and translate operational needs into IT roadmaps and clear executive business cases. CISM-certified (ISACA, 2025).

Based in
Dammam, Saudi Arabia
Current role
IT & Information Security Manager — MSC / Medlog
Languages
English · Arabic
Availability
Open to GRC freelance
29
Technology team led
1,200+
Users supported
18
Saudi sites
SAR50M
IT budget owned
What I do

Expertise across the modern IT estate.

  1. Governance, Risk & Compliance

    IT governance frameworks, policy standardisation, audit readiness and risk-based compliance reporting.

    • ISO 27001
    • ISO 22301
    • GDPR

  2. Cloud & Digital Transformation

    Full Azure cloud migration, legacy retirement and consolidation of compute, storage and identity workloads.

    • Azure
    • Microsoft 365
    • Dynamics 365

  3. Identity & Zero Trust

    Modern identity with Microsoft Entra ID, Intune, MFA, FIDO keys and Windows Hello — full endpoint and identity lifecycle governance.

    • Entra ID
    • Intune
    • Zero Trust

  4. ITSM & Service Delivery

    ServiceNow as a centralised ITSM platform — SLAs, workflows and incident reporting built on ITIL.

    • ServiceNow
    • ITIL
    • SLAs

  5. Infrastructure & Networking

    Secure LAN/WAN architecture, enterprise CCTV and access control, EDI integrations and greenfield builds.

    • LAN/WAN
    • EDI
    • Cisco

  6. Business Continuity & DR

    Business Continuity and Disaster Recovery planning with scenario testing and audit-driven improvement.

    • BCP
    • DRP
    • Resilience
Career highlights

Outcomes that earned executive trust.

Queen's Award for Enterprise Innovation

Recognised at Cloudfm Group for the winning solution implemented — the UK's most prestigious business honour.

Cloudfm Group

Citrix migration: +30% performance

Improved system performance by 30% and reduced downtime by 25% during enterprise IT transformation.

MSC

10% reduction in annual IT spend

Led contract negotiations and vendor performance evaluations, delivering measurable cost savings.

MSC

100% paperless transformation

Pioneered the digital transformation initiative at Matar Al-Baqmi & Sons, achieving a fully paperless environment.

2019–21
From the blog

Notes on governance, risk & technology.

View all articles
Let's work together

Have a transformation, audit or GRC challenge?

I'm available for freelance GRC and security engagements. Tell me what you're working on.

Start a conversation e.sinan@me.com